FAQ
FAQ – PrestigeFoot
1. What types of jerseys do you offer?
We offer official jerseys from the biggest clubs and national teams, as well as special editions and high-quality replicas. You'll find unisex jerseys.
2. Are your jerseys authentic?
Yes, all our jerseys are 100% authentic and official. We work directly with authorized suppliers to ensure the quality and authenticity of our products.
3. Do you offer custom flocking?
Absolutely! We create flocking identical to that of professional teams, whether for player names and numbers or for unique customization.
4. What types of crampons do you sell?
We offer a wide range of studs suitable for all terrains (MG, FG, SG, AG, TF).
5. How do I choose my crampons according to my terrain?
- FG (Firm Ground) : For dry and natural grass pitches.
- SG (Soft Ground) : For soft ground with mud.
- AG (Artificial Ground) : For synthetic pitches.
- TF (Turf) : For old stabilized or synthetic grounds.
- MG (Multi-Ground) : Versatile for multiple surfaces.
6. Do you offer sizes for children and adults?
Yes, our jerseys and cleats are available in children's and adult sizes. Check out our size guide to find the perfect fit.
7. What are the delivery times?
Delivery times vary depending on the destination and delivery method chosen. Generally, allow 6 to 15 business days for standard delivery.
8. Can I return or exchange an item?
Yes, you have 14 days after receipt to return or exchange your item, provided the item is unworn and in its original packaging. (Please note: personalized items cannot be returned or exchanged.)
9. What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard), PayPal and other secure solutions.
10. How can I track my order?
Once your order has been shipped, you will receive a tracking number by email to follow the progress of your package in real time.
If you have any further questions, our customer service is at your disposal!
contact@prestigefoot.fr